How to Find the Right Small Business Phone System
When running a small business, choosing a phone system may not be at the top of your priorities. The crucial function that the phone system plays also goes unnoticed most of the time even when your business is running smoothly.
When it is time to upgrade your business phone system, you can be shocked with the wide variety available in the market. Small business phone systems come in all shapes and sizes. The systems have various features that may or may not be beneficial for your business. With the wide variety of phone systems in the market, it can be quite a challenge to know which one to go for. Below is an overview of the major types of business systems.
Types of Phone System
When you start researching, you will find two basic types of phone systems. One of the types is the Private Branch Exchange, also known simply as PBX. These systems usually have dedicated operators. Today, you will find PBX phones in all sizes. The phone systems are ideal for many businesses and are also affordable.
Doing Telephones The Right Way
You can also choose a small business phone system known as the key system. This phone system has a key unit that controls other phones you may have. The key system is also known as KSU and enables you to control various features of every phone in your business including voice mail. The KSU ensures that no line is being used more than once at any time.
Practical and Helpful Tips: Businesses
The KSU system allows you to dial different phones in your office through extensions. Apart from this, you have the ability of supervising how the system is working to ensure all the needs of your users are met. One of the best things about the KSU is that it can be integrated with new software to expand its capabilities.
Many small businesses use KSU and PBX phone systems. These two systems use similar technology. A few years ago, PBX systems used more advanced technology than KSU systems. However, today, both systems use the same technology. There are also phone systems that share the features of both PBX and KSU systems. You can meet the unique needs of your company using these phones, which are generally known as “hybrids”.
A KSU-less system will be ideal for a business that has less than 10 employees. The phone system works like a KSU system. However, while a KSU system has a central unit, the KSU-less one does not have. KSU-less systems do not have to be wired to a building like traditional phone systems. Apart from this, the systems do not come with complicated equipment and hence you can move with them in case you change buildings.